Client Support Center
Get the help you need to hire and manage service providers effectively
Frequently Asked Questions
Common questions about hiring service providers on our platform
How do I pay service providers?
All payments are made through our secure platform. You can use a credit card or bank transfer. Funds are held in escrow until you approve the completed work.
What if I'm not satisfied with the service?
We have a satisfaction guarantee. If you’re not happy with the work, you can request revisions. If issues can’t be resolved, our customer support team will help mediate a solution.
How does the language translation work?
Our platform features real-time translation technology that automatically translates messages between you and the service provider. You write in English, they read in their native language, and vice versa.
Can I hire the same provider again for future work?
Absolutely! You can add providers to your favorites list for easy access. Many clients build long-term relationships with reliable providers they trust.
What if I'm not satisfied with the service?
We have a satisfaction guarantee. If you’re not happy with the work, you can request revisions. If issues can’t be resolved, our customer support team will help mediate a solution.
Contact Client Support
Need personalized assistance? Fill out the form below, and our dedicated client support team will respond within 24 hours.
Priority Client Support
Client Email Support
For detailed inquiries and assistance:
We respond to all emails within 24 hours